Privacy policy

At CuadraBus Líneas we are committed to protecting our users' privacy. This privacy policy explains how we collect, use and protect the personal information you provide through our website.

This processing is governed by Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and by Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

Data controller

The controller of the personal data is AUTOBUSES CUADRA S.A., tax ID A-01.018258, Polígono Zankueta s/n, 01468 Amurrio (Álava), Spain.

Data we collect

We collect the personal data needed to run and maintain our services, such as name, email address, telephone number and, where necessary, payment details.

Purposes of processing

The data is used to:

• Provide our transport services.
• Inform you about our products and services.
• Manage bookings and payments.
• Improve our customer service.

Legal basis

The processing of your data is based on the consent you give us, on the performance of a contract or on compliance with legal obligations.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right not to be subject to automated individual decisions. To exercise these rights, write to us at info@cuadrabus.com proving your identity. If you believe we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Data retention

We keep your data for as long as necessary to fulfil the purposes described, unless the law requires a longer retention period.

Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

Cookies

This website installs no first-party cookies and uses no analytics or advertising tools. We only store two technical values in your browser's local storage so that the site works, and we ask your permission before loading the Google map embedded on the contact page. The full details are in our Cookie policy.

Contact

If you have any questions about this privacy policy, contact us at info@cuadrabus.com.